Vanuatu National Provident Fund (VNPF)
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    VNPF CUSTOMER COMPLAINT FORM

    Members and Employers are encouraged to submit any concerns or complaints regarding VNPF services through this form. All submissions will be reviewed by management and considered as part of ongoing efforts to enhance VNPF services.

    Submissions will be kept confidential. 
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Vanuatu National Provident Fund
Cnr Pierre Lamy & Andre Ballande Street 
PO Box 420 
Port Vila
(678) 23 808
Opening hours:
8am-4:30pm
Monday to Friday
​Closed on public holidays
  • Home
  • About Us
    • Our Staff >
      • Careers
    • Subsidiaries
    • Our Investments
    • Annual Reports
    • VNPF Act [Cap 189]
    • Privacy-Policy
    • VNPF Strategic Plan 2025 - 2029
    • Investment Policy Guideline
    • Tender Notices
    • VNPF Amendment Survey
    • VNPF Customer Complaint Form
  • Members
    • Members Kiosk
    • Member Benefits
    • Voluntary Membership
    • Withdrawals
    • Direct Loan Services
    • Forms
    • Did You Know Columns
  • Employers
    • Employer Portal
    • Forms
  • News
  • Contact
  • QUARTERLY NEWSLETTER
  • VNPF Customer Complaint Form